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~person:"Grönroos, Christian"
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Service quality
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Relationship marketing
36
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Grönroos, Christian
Sheth, Jagdish N.
398
Crosby, Lawrence A.
62
Johnson, Sheree L.
38
Parvatiyar, Atul
25
Sharma, Arun
25
Sheth, Jagdish
20
Sisodia, Rajendra
19
Holbrook, Morris B.
17
Krishnan, Balaji C.
14
Malhotra, Naresh K.
14
Sisodia, Rajendra S.
13
Belk, Russell W.
12
Hunt, Shelby D.
11
Kumar, V.
11
Solomon, Michael R.
10
Wind, Yoram
10
Jacoby, Jacob
9
Monroe, Kent B.
9
Uslay, Can
9
Holmqvist, Jonas
8
Bettman, James R.
7
Green, Paul E.
7
Helle, Pekka
7
Ravald, Annika
7
Varadarajan, Rajan
7
Zaltman, Gerald
7
Eshghi, Abdolreza
6
Finne, Åke
6
Sinha, Mona
6
Iyer, Gopalkrishnan R.
5
Ojasalo, Katri
5
Rao, Vithala R.
5
Sethi, S.Prakash
5
Van Vaerenbergh, Yves
5
Yow, John
5
Bechwati, Nada Nasr
4
Fisk, Raymond P.
4
Gummerus, Johanna
4
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Hanken Svenska Handelshögskolan
5
Svenska Handelshögskolan <Helsinki>
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1
Svenska Handelshögskolan
1
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Meddelanden från Svenska Handelshögskolan
33
Journal of Service Management
10
Journal of service management
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Ekonomiska Samfundets tidskrift
8
European Journal of Marketing
8
Legends in marketing
8
Management Decision
8
European journal of marketing : EJM
7
Journal of Services Marketing
7
Management decision : MD
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
The journal of business & industrial marketing
6
The journal of services marketing
5
Working Papers / Hanken Svenska Handelshögskolan
5
Journal of Business & Industrial Marketing
4
Journal of business research : JBR
4
Journal of marketing management : MM
3
Journal of the Academy of Marketing Science
3
Forskningsrapporter från Svenska Handelshögskolan
2
International Journal of Operations & Production Management
2
Journal of service research : JSR
2
Liiketaloudellinen aikakauskirja
2
Managing service quality : MSQ ; an international journal
2
Marketing theory
2
(Research reports / Swed. School of Economics and Business Admin.
1
A reader in marketing communications
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Bank, kund och samhälle i globaliseringens tid : en antologi tillägnad Goran Collert
1
Corporate brand and corporate reputation
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European Business Review
1
First Interstate Center Working paper series
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Företagsekonomi
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Handbook of relationship marketing
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History of marketing thought ; Volume 3
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International Journal of Quality and Service Sciences
1
International journal of quality and service sciences
1
Internes Marketing : Integration der Kunden- und Mitarbeiterorientierung ; Grundlagen - Implementierung - Praxisbeispiele
1
Journal of Historical Research in Marketing
1
Journal of Service Theory and Practice
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
106
Other ZBW resources
43
OLC EcoSci
32
USB Cologne (EcoSocSci)
21
RePEc
6
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Legends in marketing: Christian Grönroos
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010234428
Saved in:
2
Internal marketing, research approach, and other works
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235078
Saved in:
3
Marketing communication
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235079
Saved in:
4
Marketing theory
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235080
Saved in:
5
Relationship marketing
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235081
Saved in:
6
Service logic
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235083
Saved in:
7
Service management
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235084
Saved in:
8
Service marketing
Grönroos, Christian
-
2013
Persistent link: https://www.econbiz.de/10010235085
Saved in:
9
Marknadsföring i tjänsteföretag
Grönroos, Christian
-
1987
-
2. uppl
Persistent link: https://www.econbiz.de/10000742470
Saved in:
10
From marketing mix to relationship marketing : toward a paradigm shift in marketing
Grönroos, Christian
-
1993
Persistent link: https://www.econbiz.de/10000873956
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