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Graf, Michael
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Outsourcing of customer relationship management : implications for customer satisfaction
Graf, Michael
;
Schlegelmilch, Bodo B.
;
Mudambi, Susan M.
; …
- In:
Journal of strategic marketing
21
(
2013
)
1
,
pp. 68-81
Persistent link: https://www.econbiz.de/10009717937
Saved in:
2
Outsourcing of customer relationship management: implications for customer satisfaction
Graf, Michael
;
Schlegelmilch, Bodo B.
;
Mudambi, Susan M.
; …
- In:
Journal of strategic marketing
21
(
2013
)
1
,
pp. 68-81
Persistent link: https://www.econbiz.de/10010070094
Saved in:
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