Bolton, Gary; Greiner, Ben; Ockenfels, Axel - In: Management Science 59 (2013) 2, pp. 265-285
trust and trade efficiency. Guided by feedback patterns observed on eBay and other platforms, we run laboratory experiments …, leading to more accurate reputation information, more trust, and more efficient trade. We discuss the implications for theory … building and for managing the redesign of market trust systems. <i>This paper was accepted by Teck Ho, decision analysis.</i> …