Dispute resolution or escalation? : the strategic gaming of feedback withdrawal options in online markets
Year of publication: |
September 2018
|
---|---|
Authors: | Bolton, Gary E. ; Greiner, Ben ; Ockenfels, Axel |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 64.2018, 9, p. 4009-4031
|
Subject: | dispute resolution system | market design | reputation | trust | reciprocity | Spieltheorie | Game theory | Vertrauen | Confidence | Reputation | Internationale Schiedsgerichtsbarkeit | International commercial arbitration | Konfliktregelung | Dispute settlement |
-
Money talks : rebate mechanisms in reputation system design
Li, Lingfang, (2014)
-
Does players' identification affect trust and reciprocity in the lab?
Dubois, Dimitri, (2012)
-
Antecedents of franchise strategy and performance
Wu, Chih-Wen, (2015)
- More ...
-
Fixing feedback revision rules in online markets
Bolton, Gary E., (2021)
-
Engineering trust : reciprocity in the production of reputation information
Bolton, Gary E., (2009)
-
Conflict resolution vs. conflict escalation in online markets
Bolton, Gary E., (2015)
- More ...