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Continuity, coordination and cooperation as mediators between economic and non-economic satisfaction : a sales perspective

Høgevold, Nils M.; Svensson, Göran; Mostert, Pierre; … - In: Journal of business economics and management 21 (2020) 6, pp. 1752-1773

There is a gap in literature as to how multidimensional satisfaction fits into a nomological network with continuity … objective of this study is to fill this gap by testing a model whereby continuity, coordination and cooperation are regarded as … continuity, coordination and cooperation to some extent mediates separately as well as cumulatively the relationship between …

Persistent link: https://www.econbiz.de/10012505510

Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes

Høgevold, Nils M.; Rodríguez, Rocío; Svensson, Göran; … - In: Journal of business-to-business marketing 29 (2022) 1, pp. 43-67

Persistent link: https://www.econbiz.de/10013178123

A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships

Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of contemporary marketing science 6 (2023) 1, pp. 46-63

Persistent link: https://www.econbiz.de/10014301512