Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Year of publication: |
2022
|
---|---|
Authors: | Høgevold, Nils M. ; Rodríguez, Rocío ; Svensson, Göran ; Roberts-Lombard, Mornay |
Published in: |
Journal of business-to-business marketing. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1547-0628, ZDB-ID 2069757-0. - Vol. 29.2022, 1, p. 43-67
|
Subject: | Seller | customer | satisfaction | trust | commitment | coordination | continuity | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management |
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