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Overseas travelers' decision formation for airport-shopping behavior
Han, Heesup; Kim, Wansoo; Hyun, Sunghyup Sean - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 985-1003
Persistent link: https://www.econbiz.de/10010469194
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Influence of Physical Environment on Disconfirmation, Customer Satisfaction, and Customer Loyalty for First-time and Repeat Customers in Upscale Restaurants
Ryu, Kisang; Han, Heesup - 2010
implications for academic researchers and marketing practitioners were discussed. …
Persistent link: https://www.econbiz.de/10009467978
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Restaurant customers' emotional experiences and perceived switching barriers: a full-service restaurant setting
Han, Heesup - 2007
Doctor of Philosophy
Persistent link: https://www.econbiz.de/10009463991
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The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang; Han, Heesup; Kim, Tae Hee - In: International journal of hospitality management 27 (2008) 3, pp. 459-469
Persistent link: https://www.econbiz.de/10003742825
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The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup; Ryu, Kisang - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 4, pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
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Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang; Han, Heesup; Jang, Soocheong - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
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Are lodging customers ready to go green? : an examination of attitudes, demographics, and eco-friendly intentions
Han, Heesup; Hsu, Li-tzang Jane; Lee, Jin-soo; Sheu, Chwen - In: International journal of hospitality management 30 (2011) 2, pp. 345-355
Persistent link: https://www.econbiz.de/10008908382
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Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup; Kim, Wansoo - In: Journal of travel and tourism marketing 26 (2009) 8, pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
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Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang; Han, Heesup - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 3, pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
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Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers' eco-friendly decision-making process
Han, Heesup; Hsu, Li-tzang Jane; Lee, Jin-soo - In: International journal of hospitality management 28 (2009) 4, pp. 519-528
Persistent link: https://www.econbiz.de/10003875714