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Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing; He, Zhen; Ke, Ben; Zhang, Min - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
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A systematic assessment of quality assurance-based food safety management system of Chinese edible oil manufacturer in view of context characteristics
Ren, Yingxue; He, Zhen; Luning, Pieternel A. - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 897-911
Persistent link: https://www.econbiz.de/10011581227
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An empirical investigation of the relationship between Six Sigma practices and organisational innovation
He, Zhen; Deng, Yujia; Zhang, Min; Zu, Xingxing; … - In: Total quality management & business excellence : an … 28 (2017) 5/6, pp. 459-480
Persistent link: https://www.econbiz.de/10011723701
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Critical observations on the statistical process control implementation in the UK food industry : a survey
Abdul Halim Lim, Sarina; Antony, Jiju; He, Zhen; … - In: International journal of quality & reliability management 34 (2017) 5, pp. 684-700
Persistent link: https://www.econbiz.de/10011706929
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Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing; He, Zhen; Deng, Yujia; Zhang, Min; … - In: International journal of quality and service sciences 9 (2017) 3/4, pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
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Design of extended warranty service in a dual supply channel
He, Zhen; Huang, Dali; He, Shuguang - In: Total quality management & business excellence : an … 29 (2018) 9, pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
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Earphone terminal quality improvement through sequential experimental design
He, Zhen; Zhang, Xu-tao; Xie, Gui-qing; Zhang, Min - In: International journal of quality & reliability management 32 (2015) 7, pp. 693-702
Persistent link: https://www.econbiz.de/10011442168
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Reducing the voluntary turnover rate of dispatched employees by the DMAIC process
He, Zhen; Zhang, Xu-tao; Zhang, Min - In: Total quality management & business excellence : an … 25 (2014) 7, pp. 842-855
Persistent link: https://www.econbiz.de/10010393808
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Validation of the theoretical model underlying the Baldrige criteria : evidence from China
He, Zhen; Hill, James; Wang, Ping; Yue, Gang - In: Total quality management & business excellence : an … 22 (2011) 1/2, pp. 243-263
Persistent link: https://www.econbiz.de/10008986607
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Moderating role of organizational culture in the relationship between total quality management and organizational innovation among manufacturing SMEs in Nigeria
Shuaib, Kabir Musa; He, Zhen - In: African journal of science, technology, innovation and … 15 (2023) 6, pp. 743-766
Persistent link: https://www.econbiz.de/10014392867