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Hill, Arthur V.
Froehle, Craig M.
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Research opportunities in service process design
Hill, Arthur V.
;
Collier, David A.
;
Froehle, Craig M.
; …
-
2006
Persistent link: https://www.econbiz.de/10003349433
Saved in:
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Research opportunities in service process design
Hill, Arthur V.
;
Collier, David A.
;
Froehle, Craig M.
; …
- In:
Journal of operations management : publ. quarterly by …
20
(
2002
)
2
,
pp. 189-202
Persistent link: https://www.econbiz.de/10006975028
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