This paper looks at the impact of digitalization on third-party logistics (3PL) business models. An eclectic framework … from research on digitalization and innovation. Applying this framework to the business field of 3PL reveals that logistics … customization of standardized logistics services, the provision of cloud logistics services, platform-based asset and logistics …

The aim of this research was to identify quality discrepancies in the existing service offerings of logistics service …

In operations and service management generating revenues is as important as reducing costs. Although logistics customer … determine the revenue contribution of logistics customer service. A logistics customer service-revenue curve and its influencing …