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~person:"Homburg, Christian"
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Customer satisfaction
42
Kundenzufriedenheit
41
Beziehungsmarketing
27
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27
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21
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38
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Homburg, Christian
Han, Heesup
135
Esch, Franz-Rudolf
129
Burmann, Christoph
126
Baumgarth, Carsten
90
Huber, Frank
81
Melewar, T. C.
79
Bruhn, Manfred
77
Law, Chun Hung Roberts
69
Pechlaner, Harald
69
Meffert, Heribert
66
Nijkamp, Peter
65
Keller, Kevin Lane
59
Bauer, Hans H.
57
Loureiro, Sandra Maria Correia
57
Okumus, Fevzi
55
Mattila, Anna S.
54
Wong, IpKin Anthony
54
Phau, Ian
51
Ahlert, Dieter
49
Smeral, Egon
49
Wiedmann, Klaus-Peter
49
Bang, Nguyen
48
Gursoy, Dogan
47
Jang, Soocheong
47
Foroudi, Pantea
46
Tomczak, Torsten
46
Balmer, John M. T.
45
De Chernatony, Leslie
45
Huang, Songshan
44
Kozak, Metin
44
Prayag, Girish
44
Lehto, Xinran Y.
42
Svensson, Göran
42
Mittal, Vikas
41
Peters, Mike
41
Song, Haiyan
41
Scott, Noel
40
Vrontis, Demetris
39
Hsu, Cathy H. C.
38
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
8
Journal of the Academy of Marketing Science
7
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
7
Journal of marketing
5
Wissenschaft & Praxis
5
Reihe: Management-Know-how / M : praxisnah und aktuell
4
Management Know-how
3
Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
2
Auf welchen Wegen mit Marken wachsen? : Markendialog Februar 2007
1
Erfolgsfaktor Marke : neue Strategien des Markenmanagements
1
Erfolgsfaktoren der Markenführung : Know-how aus Forschung und Management
1
Gabler Edition Wissenschaft
1
Handbuch Produktmanagement : Strategieentwicklung - Produktplanung - Organisation - Kontrolle
1
Harvard-Business-Manager : das Wissen der Besten
1
Journal of Business Research
1
Journal of business research : JBR
1
Journal of marketing research : JMR
1
Kompetenz in Wissenschaft & Management
1
Psychology & marketing
1
Strategic management journal
1
Vertrieb : Verkäufer führen - Umsatz machen
1
Vertriebssteuerung in der Finanzdienstleistungsindustrie
1
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ECONIS (ZBW)
58
USB Cologne (EcoSocSci)
12
RePEc
1
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1
Wage inequality : its impact on customer satisfaction and firm performance
Bamberger, Boas
;
Homburg, Christian
;
Wielgos, Dominik M.
- In:
Journal of marketing
85
(
2021
)
6
,
pp. 24-43
Persistent link: https://www.econbiz.de/10012662136
Saved in:
2
Customer experience management : toward implementing an evolving marketing concept
Homburg, Christian
;
Jozic, Danijel
;
Kuehnl, Christina
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 377-401
Persistent link: https://www.econbiz.de/10011684998
Saved in:
3
Kundenzufriedenheit
: Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2016
-
9., überarbeitete Auflage
Persistent link: https://www.econbiz.de/10011381718
Saved in:
4
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10001866778
Saved in:
5
Do satisfied customers really pay more? : a study of the relationship between customer satisfaction and willingness to pay
Homburg, Christian
;
Koschate, Nicole
;
Hoyer, Wayne D.
-
2004
Persistent link: https://www.econbiz.de/10002758671
Saved in:
6
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
Saved in:
7
Willkommen zurück! : Kundenrückgewinnung
Homburg, Christian
;
Fürst, Andreas
;
Sieben, Frank
- In:
Vertrieb : Verkäufer führen - Umsatz machen
,
(pp. 58-66)
.
2009
Persistent link: https://www.econbiz.de/10003841344
Saved in:
8
A customer perspective on product eliminations : how the removal of products affects customers and business relationships
Homburg, Christian
;
Fürst, Andreas
;
Prigge, Jana-Kristin
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
5
,
pp. 531-549
Persistent link: https://www.econbiz.de/10008746859
Saved in:
9
Customer satisfaction, analyst stock recommendations, and firm value
Luo, Xueming
;
Homburg, Christian
;
Wieseke, Jan
-
2009
Persistent link: https://www.econbiz.de/10003932795
Saved in:
10
Customer satisfaction and elapsed time since purchase as drivers of price knowledge
Homburg, Christian
;
Koschate-Fischer, Nicole
;
Wiegner, …
- In:
Psychology & marketing
29
(
2012
)
2
,
pp. 76-86
Persistent link: https://www.econbiz.de/10009504549
Saved in:
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