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Dienstleistungsqualität
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Service quality
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Customer closeness
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Hong, Kwan Soo
Lee, Donhee
43
Lee, Sang M.
22
Lee, DonHee
17
Yoon, Seong No
11
Hong, Soon Goo
7
Olson, David L.
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Schniederjans, Marc J.
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Kang, Chang-Yuil
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Kim, Na Rang
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Kim, Youn Sung
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Chung, Soong Hwan
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Gu, Ching
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Marasini, Durga Prasad
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Cao, Qing
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Hwang, Soonae
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Katerattanakul, Pairin
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ECONIS (ZBW)
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Effects of hospital leadership, organizational systems, and ESWOS on medical error reduction
Lee, Donhee
;
Hong, Kwan Soo
;
Kim, Nam Young
- In:
Service business
10
(
2016
)
1
,
pp. 159-177
Persistent link: https://www.econbiz.de/10011722216
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2
Impact of operational innovations on customer loyalty in the healthcare sector
Hong, Kwan Soo
;
Lee, Donhee
- In:
Service business
12
(
2018
)
3
,
pp. 575-600
Persistent link: https://www.econbiz.de/10011915159
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