//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Huang, Yu-Shan"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The relevance of grid expansio...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
1
Consumer behaviour
1
Customer orientation
1
Customer satisfaction
1
Deep acting
1
Dienstleistungsqualität
1
Dysfunctional customer behavior severity
1
Emotion
1
Emotional sensitivity
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Perspective taking
1
Preferential treatment
1
Relationship marketing
1
Service quality
1
envy
1
loyalty rewards program participation
1
rule knowledge
1
self-enhancement motivation
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Huang, Yu-Shan
Brown, Tom
81
Hagspiel, Simeon
38
Bertsch, Joachim
27
Lindenberger, Dietmar
11
Just, Lisa
10
Growitsch, Christian
9
Jägemann, Cosima
9
Nagl, Stephan
9
Fürsch, Michaela
8
Lorenczik, Stefan
7
Tröster, Eckehard
7
Nagl, Stephan Nikolaus
6
Elberg, Christina
5
Jägemann, Cosima Claudia
5
Hatherly, David
4
Innes, John
4
Zablah, Alex R.
4
Arnold, Todd
3
Brady, Michael
3
Cherevatskiy, Stanislav
3
Knaut, Andreas
3
Peter, Jakob
3
Singh, Jagdip
3
Ahmed, Mohi
2
Bach, David
2
Halderen, Mignon van
2
Jeacle, Ingrid
2
Jung, Jin Ho
2
Mowen, John C.
2
Riel, Cees B. M. van
2
Sachs, Thomas
2
Schweter, Helena
2
Schöpf, Michael
2
Silvester, Marc
2
Sitzmann, Amelie
2
Wetzel, Heike
2
Wiese, Frauke
2
Andersson, Göran
1
Artis, Andrew
1
more ...
less ...
Published in...
All
Services marketing quarterly
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How does customer orientation influence authentic emotional display?
Huang, Yu-Shan
;
Brown, Tom
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 316-326
Persistent link: https://www.econbiz.de/10011524406
Saved in:
2
The positive influence of watching others receive preferential treatment on rewards program participation : the moderating role of rule knowledge
Huang, Yu-Shan
;
Brown, Tom
- In:
Services marketing quarterly
44
(
2023
)
1
,
pp. 30-50
Persistent link: https://www.econbiz.de/10013546189
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->