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~person:"Huang, Zhuowei"
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Consumers' emotional responses...
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Consumer behaviour
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Hungary
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ICCB (illegitimate customer complaning behavior)
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Huang, Zhuowei
Magnini, Vincent P.
68
Miao, Li
67
Li, Miao
26
Wei, Wei
18
Karande, Kiran
10
Crotts, John C.
8
Kim, Peter Beomcheol
8
Kim, Seontaik
8
Xiong, Tao
7
Zehrer, Anita
7
Almanza, Barbara
6
Lehto, Xinran Y.
6
Mattila, Anna S.
6
Singal, Manisha
6
Thelen, Shawn T.
6
Adler, Howard
5
Behnke, Carl
5
Honeycutt, Earl D.
5
Magnini, Vincent
5
Moon, Hyoungeun
5
Uysal, Muzaffer
5
Cai, Liping A.
4
Hyun, Sunghyup Sean
4
Lee, Gyumin
4
Lin, Meizhen
4
Mu, Hailin
4
Rest, Jean-Pierre van der
4
Baker, Melissa A.
3
Im, Jinyoung
3
Kara, Derya
3
Kim, Dohee
3
Kim, Insin
3
Li, Huanan
3
Li, Jiawei
3
Min, Hyounae
3
Seo, Soobin
3
Wang, Kent
3
Wang, Xuan Lorna
3
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International Journal of Hospitality and Event Management
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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Understanding transactional trust in a tourism destination : evidence from the restaurant industry in Hungary
Szende, Peter
;
Huang, Zhuowei
;
Miao, Li
;
Szennai, Katalin
- In:
International Journal of Hospitality and Event Management
2
(
2018
)
1
,
pp. 70-90
Persistent link: https://www.econbiz.de/10012179596
Saved in:
2
Customer engagement behaviors and hotel responses
Wei, Wei
;
Miao, Li
;
Huang, Zhuowei
- In:
International journal of hospitality management
33
(
2013
),
pp. 316-330
Persistent link: https://www.econbiz.de/10009746352
Saved in:
3
Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
4
Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve
Huang, Zhuowei
;
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 655-684
Persistent link: https://www.econbiz.de/10011559797
Saved in:
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