The paper is devoted to solving the problem of assessing the quality of the medicalelectronic service. A variety of dimensions and factors of quality, methods and models applied indifferent scopes of activity for assessing quality of service is researched. The basic aspects,requirements and...

The paper is devoted to solving a problem of the development of the website of Russianmunicipal policlinics and provides a selection of a set of elements which should be posted on awebsite. Such elements are necessary to provide citizens with correct and ergonomic e-services.The insufficient...

In vielen Köpfen – sowohl bei Erwachsenen wie auch bei Schülern – geistert der Glaube, dassInformatik die Wissenschaft der „Computerlehre“ ist. Schon der berühmte Satz „In derInformatik geht es genauso wenig um Computer wie in der Astronomie um Teleskope“, derdem Informatiker...