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Itani, Omar S.
Jaramillo, Fernando
127
Carrillat, François A.
41
Mulki, Jay P.
36
Moizeau, Fabien
19
Kempf, Hubert
16
Mulki, Jay Prakash
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Jaramillo, Jorge Fernando
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Journal of business ethics : JOBE
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Journal of business research : JBR
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Journal of retailing and consumer services
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The journal of personal selling & sales management : JPSSM
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Salesperson ambidexterity and customer satisfaction : examining the role of customer demandingness, adaptive selling, and role conflict
Agnihotri, Raj
;
Gabler, Colin B.
;
Itani, Omar S.
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011690128
Saved in:
2
Building customer relationships while achieving sales performance results : is listening the holy grail of sales?
Itani, Omar S.
;
Goad, Emily A.
;
Jaramillo, Fernando
- In:
Journal of business research : JBR
102
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012103945
Saved in:
3
Achieving top performance while building collegiality in sales : it all starts with ethics
Itani, Omar S.
;
Jaramillo, Fernando
;
Chonko, Lawrence B.
- In:
Journal of business ethics : JOBE
156
(
2019
)
2
,
pp. 417-438
Persistent link: https://www.econbiz.de/10012017540
Saved in:
4
Between a rock and a hard place : seizing the opportunity of demanding customers by means of frontline service behaviors
Itani, Omar S.
;
Jaramillo, Fernando
;
Paesbrugghe, Bert
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012171888
Saved in:
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