The research note addresses the problem of dynamic overbooking limits in the context of guaranteed and nonguaranteed bookings. The note shows how the optimal number of overbookings will change when the hotel receives a request for a specific date given the current guaranteed/nonguaranteed...

The hotel chain’s expansion involves several strategic decisions – whether to expand, choice of a destination, choice of an entry mode, and selection of a hotel partner. This research note focuses on the hotel partner selection and more specifically on the requirements the hotel chains have...

This exploratory research paper investigates the revenue management practices of accommodation establishments in Turkey through a survey of 105 managers. The findings indicate that hoteliers put the emphasis on price discrimination and room availability guarantee and are less likely to consider...

This book chapter addresses the decision-making processes that international hotel corporations engage in during their expansion procedures, and focusses on the entry and presence of these corporations in Bulgaria. Our findings show that country- and firm-specific factors play little role in the...

This research aims at evaluating the impacts of the international sanctions on Russia's hotel industry and the action undertaken by the hoteliers to mitigate the negative impacts of the sanctions. The sample includes 103 hotel managers from 11 popular tourist destinations in the Russian...

Robots are increasingly discussed in academic literature as well as the popular media since they are becoming more usual in industry. The increased use of robots will meet with practical issues with regards to adoption in industry as well as resistance from customers and those working in the...

Статията разглежда ценовата дискриминация като инструмент за управление на приходите в хотелиерството. Обръща се внимание на ценовата еластичност, ценовите...

This exploratory research note focuses on the entry modes applied by foreign and domestic hotel chains in Bulgaria. Results reveal that foreign chains put an emphasis on non-equity entry modes (marketing consortium, management contract, franchise), while domestic chains prefer ownership (full or...

Customisation in hospitality has received comparatively low attention. Therefore, the current study fills this gap by exploring customer perspective on the customisable hotel product elements, and the willingness to pay for them. Findings show that contrary to the global trend towards...