Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Jang, Soocheong"
~person:"Kindström, Daniel"
~subject:"Service industry"
~subject:"USA"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service work and service worke...
Similar by subject
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Service industry
USA
Customer satisfaction
22
Kundenzufriedenheit
22
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
13
Dienstleistungssektor
13
Service quality
13
Gastronomie
12
Restaurant industry
12
Beziehungsmarketing
10
Relationship marketing
10
Beschwerdemanagement
8
Complaint management
8
United States
8
Dienstleistung
6
Services
6
Innovation management
5
Innovationsmanagement
5
Service recovery
5
Bundling strategy
4
Emotion
4
Innovation
4
Leistungsbündel
4
Lieferantenmanagement
4
Service innovation
4
Supplier relationship management
4
Bibliometrics
3
Bibliometrie
3
Dienstleistungsinnovation
3
Aging
2
B-to-B-Marketing
2
Business model
2
Business services
2
Business-to-business marketing
2
Chinese
2
Chinesisch
2
Confidence
2
Dienstleistungsmarketing
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
20
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
Fallstudie
Statistik
Aufsatz in Zeitschrift
21
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
21
Author
All
Jang, Soocheong
Kindström, Daniel
Gallouj, Fai͏̈z
20
Kowalkowski, Christian
16
Rubalcaba-Bermejo, Luis
16
Broadberry, Stephen N.
15
Kanas, Angelos
14
Witell, Lars
14
Gil-Alaña, Luis A.
13
Peel, David
13
Djellal, Faridah
12
Edvardsson, Bo
12
Gustafsson, Anders
12
O'Mahony, Mary
12
Gebauer, Heiko
11
Hamori, Shigeyuki
11
MacDonald, Ronald
11
McColl-Kennedy, Janet R.
11
Sarno, Lucio
11
Ark, Bart van
10
Bekaert, Geert
10
Daniels, Peter W.
10
Evangelista, Rinaldo
10
Laband, David N.
10
O'Cass, Aron
10
Savona, Maria
10
Walsh, Gianfranco
10
Bosch, Gerhard
9
Cheng, T. C. E.
9
Cuadrado Roura, Juan R.
9
Han, Heesup
9
Raddats, Chris
9
Rahman, Zillur
9
Stare, Metka
9
Williams, Colin C.
9
Wirtz, Jochen
9
Wyszkowska-Kuna, Joanna
9
Altinay, Levent
8
Blundell, Richard W.
8
Burkhauser, Richard V.
8
more ...
less ...
Published in...
All
International journal of hospitality management
8
The journal of business & industrial marketing
5
International journal of contemporary hospitality management
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
21
Showing
1
-
10
of
21
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A lean approach for service productivity improvements : synergy or oxymoron?
Carlborg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
4
,
pp. 291-304
Persistent link: https://www.econbiz.de/10009769857
Saved in:
2
A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
41
(
2014
),
pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
Saved in:
3
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
Saved in:
4
The evolution of service innovation research : a critical review and synthesis
Carlberg, Per
;
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The service industries journal
34
(
2014
)
5
,
pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
Saved in:
5
What service transition? : rethinking established assumptions about manufacturers' service-led growth strategies
Kowalkowski, Christian
;
Windahl, Charlotta
;
Kindström, …
- In:
Industrial marketing management : the international …
45
(
2015
),
pp. 59-69
Persistent link: https://www.econbiz.de/10010530577
Saved in:
6
Enabling service innovation : a dynamic capabilities approach
Kindström, Daniel
;
Kowalkowski, Christian
;
Sandberg, Erik
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1063-1073
Persistent link: https://www.econbiz.de/10009756195
Saved in:
7
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
8
Service innovation in business-to-business firms
Kindström, Daniel
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010248158
Saved in:
9
Service innovation in product-centric firms : a multidimensional business model perspective
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 96-111
Persistent link: https://www.econbiz.de/10010248166
Saved in:
10
Editorial: Service innovation in business-to-business firms
Kindström, Daniel
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 93-95
Persistent link: https://www.econbiz.de/10010248167
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
