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Is ISO 9004 a path to business excellence?

Boys, Kathryn; Karapetrovic, Stanislav; Wilcock, Anne - In: International Journal of Quality & Reliability Management 21 (2004) 8, pp. 841-860

ISO 9001 and ISO 9004 were created as a “consistent pair” of standards so that businesses that wanted to exceed the requirements of 9001 could use the principles of 9004 to move towards business excellence. In this paper, opinions from Canadian quality standardization experts were used to...

Persistent link: https://www.econbiz.de/10014800272

What happened to the ISO 9000 lustre? : an eight-year study

Karapetrovic, Stanislav; Casadesús Fa, Martí; … - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 245-267

Persistent link: https://www.econbiz.de/10003979774

Integrated management systems

Karapetrovic, Stanislav (contributor) - 2010

Persistent link: https://www.econbiz.de/10003993887

Integration of standardized management systems : does the implementation order matter?

Bernardo, Merce; Casadesús, Martí; Karapetrovic, Stanislav - In: International journal of operations & production … 32 (2012) 3, pp. 291-307

Persistent link: https://www.econbiz.de/10009535098

Relationships between the integration of audits and management systems : an empirical study

Bernardo, Merce; Casadesús, Martí; Karapetrovic, Stanislav - In: The TQM journal : the international review of … 23 (2011) 6, pp. 659-672

Persistent link: https://www.econbiz.de/10009426879

Implementing integrated management systems in chemical firms

Simon, Alexandra; Bernardo, Merce; Karapetrovic, Stanislav - In: Total quality management & business excellence : an … 24 (2013) 3, pp. 294-309

Persistent link: https://www.econbiz.de/10009752094

Is implementing multiple management system standards a hindrance to innovation?

Castillo-Rojas, Sandra M.; Casadesús, Martí; … - In: Total quality management & business excellence : an … 23 (2012) 9, pp. 1075-1088

Persistent link: https://www.econbiz.de/10009673878

Synergies in standardized management systems: some empirical evidence

Casadesús, Martí; Karapetrovic, Stanislav; Heras, Iñaki - In: The TQM journal : the international review of … 23 (2011) 1, pp. 73-86

Persistent link: https://www.econbiz.de/10008938681

Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare

Ortiz, María Belén; Karapetrovic, Stanislav - In: The TQM journal : the international review of … 35 (2023) 5, pp. 1194-1210

Persistent link: https://www.econbiz.de/10014321611

Self‐audit of process performance

Karapetrovic, Stanislav; Willborn, Walter - In: International Journal of Quality & Reliability Management 19 (2002) 1, pp. 24-45

independence, to empower the process owner to conduct periodic self‐evaluations of process performance. Such “self‐audits” would be … less formal than quality audits, and, much like the better‐known self‐assessments against business excellence models, aimed …

Persistent link: https://www.econbiz.de/10014800112