Showing 1 - 7 of 7
Persistent link: https://www.econbiz.de/10001062722
Persistent link: https://www.econbiz.de/10011337685
Persistent link: https://www.econbiz.de/10003983994
Persistent link: https://www.econbiz.de/10008934041
Persistent link: https://www.econbiz.de/10008317120
Persistent link: https://www.econbiz.de/10008894852
Firms measure the importance of an attribute's performance in determining overall satisfaction to allocate resources to optimize profitability. However, most firms assume that an attribute's importance in determining overall satisfaction is temporally invariant. We report results from two...
Persistent link: https://www.econbiz.de/10014152408