Shaw, Duncan R.; Holland, Christopher P.; Kawalek, Peter; … - In: Business Process Management Journal 13 (2007) 1, pp. 91-107
Purpose – To construct, test and illustrate a sophisticated and theory‐based architecture for analyzing business process management systems (BPMS) used for business process change. Design/methodology/approach – Exploration of business process modeling‐based BPMS via a meta‐survey of...