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Typologies and frameworks in service innovation

Kowalkowski, Christian; Witell, Lars - In: The Routledge handbook of service research insights and …, (pp. 109-130). 2020

Persistent link: https://www.econbiz.de/10012238613

Archetypes of service innovation : implications for value cocreation

Helkkula, Anu; Kowalkowski, Christian; Tronvoll, Bård - In: Journal of service research : JSR 21 (2018) 3, pp. 284-301

Persistent link: https://www.econbiz.de/10011916505

Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry

Holmlund, Maria; Kowalkowski, Christian; Biggemann, Sergio - In: Journal of business research : JBR 69 (2016) 7, pp. 2457-2462

Persistent link: https://www.econbiz.de/10011491056

Dynamics of value propositions : insights from service-dominant logic

Kowalkowski, Christian - In: European journal of marketing : EJM 45 (2011) 1/2, pp. 277-294

Persistent link: https://www.econbiz.de/10009007580

Enabling service innovation : a dynamic capabilities approach

Kindström, Daniel; Kowalkowski, Christian; Sandberg, Erik - In: Journal of business research : JBR 66 (2013) 8, pp. 1063-1073

Persistent link: https://www.econbiz.de/10009756195

Editorial: Service innovation in business-to-business firms

Kindström, Daniel; Kowalkowski, Christian - In: The journal of business & industrial marketing 29 (2014) 2, pp. 93-95

Persistent link: https://www.econbiz.de/10010248167

The evolution of service innovation research : a critical review and synthesis

Carlberg, Per; Kindström, Daniel; Kowalkowski, Christian - In: The service industries journal 34 (2014) 5, pp. 373-398

Persistent link: https://www.econbiz.de/10010379368

Archetypes of Service Innovation : Implications for Value Cocreation

Helkkula, Anu - 2018

Service innovation is a key source of competitive differentiation across firms and markets. Despite growing attention from practitioners and academics alike, systematic scholarly inquiry into service innovation's diverse theoretical foundations has to date been limited. This article explores...

Persistent link: https://www.econbiz.de/10012931152

Servitization and deservitization : overview, concepts, and definitions

Kowalkowski, Christian; Gebauer, Heiko; Kamp, Bart; … - In: Industrial marketing management : the international … 60 (2017), pp. 4-10

Persistent link: https://www.econbiz.de/10011672006

Service growth in product firms : past, present, and future

Kowalkowski, Christian; Gebauer, Heiko; Oliva, Rogelio - In: Industrial marketing management : the international … 60 (2017), pp. 82-88

Persistent link: https://www.econbiz.de/10011672015