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Kumar, Piyush
Krishnamurthy, Parthasarathy
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The impact of service-time uncertainty and anticipated congestion on customers' waiting-time decisions
Kumar, Piyush
;
Krishnamurthy, Parthasarathy
- In:
Journal of service research : JSR
10
(
2007/08
)
3
,
pp. 282-292
Persistent link: https://www.econbiz.de/10003705610
Saved in:
2
Self-Other Discrepancies in Waiting Time Decisions,
Krishnamurthy, Parthasarathy
;
Kumar, Piyush
- In:
Organizational Behavior and Human Decision Processes
87
(
2002
)
2
,
pp. 207-226
Persistent link: https://www.econbiz.de/10005318810
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