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Service innovations in manufacturing firms
Gremyr, Ida; Löfberg, Nina; Witell, Lars - In: Managing service quality : MSQ ; an international journal 20 (2010) 2, pp. 161-175
Persistent link: https://www.econbiz.de/10003964472
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Understanding new service development and service innovation through innovation modes
Gremyr, Ida; Witell, Lars; Löfberg, Nina; Edvardsson, Bo; … - In: The journal of business & industrial marketing 29 (2014) 2, pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
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Service innovations in manufacturing firms
Gremyr, Ida; Löfberg, Nina; Witell, Lars - In: Managing service quality : MSQ ; an international journal 20 (2010) 2, pp. 161-176
Persistent link: https://www.econbiz.de/10008391985
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Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation
Gremyr, Ida; Birch-Jensen, Andrea; Kumar, Maneesh; … - In: International journal of operations & production management 42 (2022) 13, pp. 218-242
Persistent link: https://www.econbiz.de/10013531152