Service innovations in manufacturing firms
Year of publication: |
2010
|
---|---|
Authors: | Gremyr, Ida ; Löfberg, Nina ; Witell, Lars |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 20.2010, 2, p. 161-175
|
Subject: | Leistungsbündel | Bundling strategy | Innovation | Beziehungsmarketing | Relationship marketing | Schweden | Sweden |
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