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~person:"Laroche, Michel"
~person:"Loureiro, Sandra Maria Correia"
~person:"Netessine, Serguei"
~person:"Pelsmacker, Patrick de"
~person:"Verhoef, Peter C."
~subject:"Customer satisfaction"
~subject:"Konsumentenverhalten"
~subject:"Mode"
~subject:"Online retailing"
~type_genre:"Non-commercial literature"
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Customer satisfaction
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Laroche, Michel
Loureiro, Sandra Maria Correia
Netessine, Serguei
Pelsmacker, Patrick de
Verhoef, Peter C.
Janssen, Maarten C. W.
36
Bauer, Hans H.
35
Rock, Bram de
34
Cherchye, Laurens
32
Huber, Frank
28
Moraga-González, José Luis
26
Sutter, Matthias
25
Vermeulen, Frederic
25
Stavins, Joanna
20
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19
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18
Shy, Oz
18
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18
Zhou, Jidong
18
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17
Jonker, Nicole
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Falk, Armin
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Seiler, Stephan
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16
Wertenbroch, Klaus
16
Blundell, Richard W.
15
Courty, Pascal
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Helm, Roland
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Schuh, Scott
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Warlop, Luk
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Wildenbeest, Matthijs R.
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14
Eliaz, Kfir
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Friedrichsen, Jana
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Griffith, Rachel
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ECONIS (ZBW)
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1
Effects of shopping related factors on the intention to adopt teleshopping for food products
Verhoef, Peter C.
;
Langerak, Fred
-
1998
Persistent link: https://www.econbiz.de/10000168162
Saved in:
2
The moderating impact of relational strength on the relationship between relationship quality and purchasing behavior
De Cannière, Marie Hélène
(
contributor
); …
-
2006
Persistent link: https://www.econbiz.de/10003332091
Saved in:
3
Are consumers strategic? : structural estimation from the air-travel industry
Li, Jun
;
Granados, Nelson
;
Netessine, Serguei
-
2011
Persistent link: https://www.econbiz.de/10009375233
Saved in:
4
Electric vehicles with a battery switching station : adoption and environmental impact
Avci, Buket
;
Girotra, Karan
;
Netessine, Serguei
-
2013
-
Rev. vers. of 2012/18/TOM
Persistent link: https://www.econbiz.de/10009766784
Saved in:
5
Electric vehicles with a battery switching station : adoption and environmental impact
Avci, Buket
;
Girotra, Karan
;
Netessine, Serguei
-
2013
-
Rev. vers. of 2013/46/TOM
Persistent link: https://www.econbiz.de/10010240228
Saved in:
6
Are consumers strategic? : structural estimation from the air-travel industry
Li, Jun
;
Granado, Nelson
;
Netessine, Serguei
-
2013
-
Rev. vers. of 2013/03/TOM/ACGRE
Persistent link: https://www.econbiz.de/10010242174
Saved in:
7
An information stock model of customer behavior in multichannel customer support services
Netessine, Serguei
;
Jerath, Kinshuk
;
Kumar, Anuj
-
2014
-
Rev. vers. of 2014/06/TOM
Persistent link: https://www.econbiz.de/10010485731
Saved in:
8
An information stock model of customer behavior in multichannel customer support services
Jerath, Kinshuk
;
Kumar, Anuj
;
Netessine, Serguei
-
2014
-
Rev. vers. of 2012/73/TOM
Persistent link: https://www.econbiz.de/10010387780
Saved in:
9
The impact of
brand
and category characteristics on consumer stock-out reactions
Sloot, Laurens M.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001721972
Saved in:
10
On combining revealed and stated preferences to forecast customer behavior : three case studies
Verhoef, Peter C.
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001644170
Saved in:
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