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~person:"Law, Chun Hung Roberts"
~person:"Pusse, Leo"
~person:"Shahin, Arash"
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The impact of quality manageme...
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Hotel industry
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Law, Chun Hung Roberts
Pusse, Leo
Shahin, Arash
Antony, Jiju
137
Siciliani, Luigi
120
Gaynor, Martin
85
Augurzky, Boris
79
Han, Heesup
74
Bruhn, Manfred
69
Straume, Odd Rune
67
Propper, Carol
65
Devadasan, S. R.
60
Karatepe, Osman M.
56
Talib, Faisal
54
Ark, Bart van
53
Sharpe, Andrew
53
Okumus, Fevzi
52
Van Reenen, John
50
Kessler, Daniel P.
47
Köseoglu, Mehmet Ali
47
Rycx, François
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Dale, Barrie G.
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Broadberry, Stephen N.
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Rahman, Zillur
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Wagner, Joachim
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Dranove, David
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43
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Gravelle, Hugh
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Lee, Seoki
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Tuominen, Kari
41
Kamiske, Gerd F.
40
Cudney, Elizabeth A.
39
Town, Robert J.
39
Zapp, Winfried
38
Addison, John T.
37
Eiff, Wilfried von
37
Kim, Woo Gon
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Mitteilungen aus der Arbeitsmarkt- und Berufsforschung
35
International journal of hospitality management
27
Journal of travel and tourism marketing
13
International journal of contemporary hospitality management
12
International journal of productivity and quality management : IJPQM
12
Journal of hospitality marketing & management
7
International journal of quality & reliability management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Asia Pacific journal of marketing and logistics
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Konzepte der Arbeitsmarkt- und Berufsforschung : eine Forschungsinventur des IAB
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Measuring business excellence : the journal of organizational performance management
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Schriftenreihe des Instituts für Allgemeine Wirtschaftsforschung der Albert-Ludwigs-Universität Freiburg i. Br
1
Schriftenreihe des Instituts für Allgemeine Wirtschaftsforschung der Albert-Ludwigs-Universität Freiburg i. Br.
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The international journal of productivity and performance management
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Thema: Gesamtdeutscher Arbeitsmarkt
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
132
RePEc
26
USB Cologne (EcoSocSci)
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1
Classifying customer requirements using Kano model and Kano map : the case of
hospital
services
Shahin, Arash
;
Akasheh, Sajad
- In:
International journal of productivity and quality …
21
(
2017
)
4
,
pp. 500-515
Persistent link: https://www.econbiz.de/10011816880
Saved in:
2
Distribution channel in hospitality and tourism : revisiting disintermediation from the perspectives of
hotels
and travel agencies
Law, Chun Hung Roberts
;
Leung, Rosanna
;
Lo, Ada
;
Leung, …
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 431-452
Persistent link: https://www.econbiz.de/10011308456
Saved in:
3
Marketing private hotel management schools in Australia
Goh, Edmund
;
Nguyen, Sandy
;
Law, Chun Hung Roberts
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 880-889
Persistent link: https://www.econbiz.de/10011792228
Saved in:
4
Service TRIZ : an approach for service
quality
design ; with a case study in the hospitality industry
Shahin, Arash
;
Pourhamidi, Masoud
- In:
International journal of business innovation and research
5
(
2011
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10009389045
Saved in:
5
Service TRIZ : An Approach for Service
Quality
Design - With a Case Study in the Hospitality Industry
Shahin, Arash
-
2011
This paper develops the service theory of inventive problem-solving (TRIZ) for service
quality
design. It also proposes …
Persistent link: https://www.econbiz.de/10013122694
Saved in:
6
A comparative study for determinants of gaming performance in Macao and Las Vegas
Deng, Qiang
;
Gu, Xinhua
;
Law, Chun Hung Roberts
;
Lian, …
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012152034
Saved in:
7
Employee responsibility and basic human values in the hospitality sector
Ariza-Montes, Antonio
;
Arjona-Fuentes, Juan M.
;
Han, Heesup
- In:
International journal of hospitality management
62
(
2017
),
pp. 78-87
Persistent link: https://www.econbiz.de/10011702651
Saved in:
8
Be a "superhost" : the importance of badge systems for peer-to-peer rental accommodations
Liang, Sai
;
Schuckert, Markus
;
Law, Chun Hung Roberts
; …
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 454-465
Persistent link: https://www.econbiz.de/10011684609
Saved in:
9
Importance-performance analysis of service
quality
dimensions for the customer groups segmented by DEA : the case of four star
hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
10
Innovative capacity,
quality
certification and performance in the hotel sector
Hernández-Perlines, Felipe
;
Ariza-Montes, Antonio
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 220-230
Persistent link: https://www.econbiz.de/10012121705
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