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Persistent link: https://www.econbiz.de/10013412914
Purpose: The purpose of this study is to explore the impact of the robot restaurant servicescape and robot service competence (RSC) on customers’ behavioral intentions and to analyze the mediating role of hedonic value (HV) and utilitarian value (UV) in these relationships and the moderating...
Persistent link: https://www.econbiz.de/10012811467