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Li, Yibai
Xu, Xun
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Munson, Charles L.
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International journal of services and operations management
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International journal of hospitality management
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The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
2
A comparative study of the determinants of business and leisure travellers' satisfaction and dissatisfaction
Xu, Xun
;
Li, Yibai
;
Lu, Allan Cheng Chieh
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10012054844
Saved in:
3
Maximising hotel profits with pricing and room allocation strategies
Xu, Xun
;
Li, Yibai
- In:
International journal of services and operations management
28
(
2017
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011813443
Saved in:
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