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Martin, Patrick
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A design theory approach to building strategic network-based customer service systems
Brohman, M. Kathryn
;
Piccoli, Gabriele
;
Martin, Patrick
; …
- In:
Decision sciences : DS
40
(
2009
)
3
,
pp. 403-430
Persistent link: https://www.econbiz.de/10003885985
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A multicriteria blockmodel for performance assessment Cb:100
Brohman, M Kathryn
;
Martin, Patrick
;
Zulkernine, Farhana
; …
- In:
Operations research, Management science : OR MS ; the …
49
(
2009
)
4
,
pp. 341-343
Persistent link: https://www.econbiz.de/10008391637
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