Several studies have highlighted the role of feedback mechanisms in the success of electronic marketplaces. In this current experiment, we attempt to isolate experimentally the role of reputation and social (dis)approval associated to ratings using a trust game experiment with the opportunity to...

Several online market sites, such as eBay, have implemented reputation management mechanisms in order to improve cooperation. In this article, we aim at investigating the emergence of trust and cooperation in presence of reputation mechanism. In a series of experiments based on the trust game...

The eBay Feedback Forum is claimed to be a crucial component of the success of eBay. Many empirical studies have found that this feedback system exerts a deterrent effect on the opportunistic behavior the Internet's anonymity may incite buyers and sellers to adopt. The feedback system in place...

Several online marketplaces, like eBay provide their users with reputation management mechanisms (evaluations, ratings,...). This article aims at investigating the impact of these reputation mechanisms on trust building and market efficiency, through a set of experiments based on the trust game...

This paper reports the results of a laboratory experiment that aims at investigating the effect of manipulating reputation in the context of online decentralized feedback systems, such as eBay. Our experimental results indicate that the agents do not hesitate to manipulate their reputation even...

Feedback systems are claimed to be a crucial component of the success of electronic marketplaces like eBay or Amazon Marketplace. This article aims to compare the effects of various feedback systems on trust between anonymous traders, through a set of experiments based on the trust game. Our...