How does reviewing a consumption experience from a psychological distance affect one's online rating? Prior literature has found a positivity bias in the reviewing behaviors of consumers when they evaluate an experience from a spatial and/or temporal distance, e.g., a restaurant visit in another...

Interaktive Webanwendungen, mit tausenden von Nutzern, erfordern den adäquaten Einsatz von geeigneten Datenbanktechnologien zur Verwaltung und Bereitstellung der ausgetauschten Daten. Am Beispiel des Open Source-Projektes PINGO wird aufgezeigt, wie sich die dokumentenorientierte NoSQL-Datenbank...

Abstract: As online reviews play a decisive role in consumers' purchase decisions, e-commerce platforms are using review systems strategically to obtain a competitive advantage. However, the strategic potential can only be leveraged if the review system is designed appropriately. Research on the...

Online reviews turn less informative when a product’s attributes change over time, as is the case for digital goods such as apps. This limits the relevance of existing reviews for reputation building. As part of their platform governance, digital platforms have grappled with this relevancy...