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~person:"Nor Asiah Omar"
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Nor Asiah Omar
Musa, Rosidah
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Daud, Norzaidi Mohd
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International journal of retail & distribution management
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Measuring service quality in retail loyalty programmes (LPSQual) : implications for retailers' retention strategies
Nor Asiah Omar
;
Musa, Rosidah
- In:
International journal of retail & distribution management
39
(
2011
)
10
,
pp. 759-784
Persistent link: https://www.econbiz.de/10009376916
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