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An evolutionary analysis of buyer insurance and seller reputation in online markets

Güth, Werner; Mengel, Friederike; Ockenfels, Axel - In: Theory and decision : an international journal for … 63 (2007) 3, pp. 265-282

Persistent link: https://www.econbiz.de/10003575694

Information value and externalities in reputation building

Bolton, Gary E.; Ockenfels, Axel; Ebeling, Felix - In: International journal of industrial organization 29 (2011) 1, pp. 23-33

Persistent link: https://www.econbiz.de/10009267726

Conflict resolution vs. conflict escalation in online markets

Bolton, Gary E.; Greiner, Ben; Ockenfels, Axel - 2015

Persistent link: https://www.econbiz.de/10011343724

Bridging the trust gap in electronic markets : a strategic framework for empirical study

Bolton, Gary E.; Katok, Elena; Ockenfels, Axel - In: Applications of supply chain management and e-commerce …, (pp. 195-216). 2005

Persistent link: https://www.econbiz.de/10002996884

Conflict Resolution vs. Conflict Escalation in Online Markets

Bolton, Gary - 2015

, produces an escalation of conflict in the form of strategically distorted reputation information and less trust and …

Persistent link: https://www.econbiz.de/10013016542

Dispute resolution or escalation? : the strategic gaming of feedback withdrawal options in online markets

Bolton, Gary E.; Greiner, Ben; Ockenfels, Axel - In: Management science : journal of the Institute for … 64 (2018) 9, pp. 4009-4031

Persistent link: https://www.econbiz.de/10011921466

Fixing feedback revision rules in online markets

Bolton, Gary E.; Breuer, Kevin; Greiner, Ben; … - 2021

Feedback withdrawal mechanisms in online markets aim to facilitate the resolution of conflicts during transactions. Yet, frequently used online feedback withdrawal rules are flawed and may backfire by inviting strategic transaction and feedback behavior. Our laboratory experiment shows how a...

Persistent link: https://www.econbiz.de/10012603351

Trust among internet traders : a behavioral economics approach

Bolton, Gary E.; Katok, Elena; Ockenfels, Axel - In: Analyse & Kritik : journal of philosophy and social theory 26 (2004) 1, pp. 185-202

Persistent link: https://www.econbiz.de/10002506585

Engineering trust : reciprocity in the production of reputation information

Bolton, Gary E.; Greiner, Ben; Ockenfels, Axel - 2009

Persistent link: https://www.econbiz.de/10003883441

Learning to bid in markets with reputation information

Greiner, Ben; Lamouroux, Felix; Ockenfels, Axel - In: Experimentelle Wirtschaftsforschung : …, (pp. 195-221). 2009

Persistent link: https://www.econbiz.de/10003909410