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Effective crisis communication...
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Crisis management
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Pang, Augustine
Heinemann, Gerrit
56
Coombs, W. Timothy
46
Gemünden, Hans Georg
40
Homburg, Christian
37
Meffert, Heribert
31
Wirtz, Bernd W.
31
Kraus, Sascha
30
Fritz, Wolfgang
28
Rammer, Christian
26
Ahlert, Dieter
25
Bruhn, Manfred
25
Huber, Frank
25
Antony, Jiju
23
Roselieb, Frank
22
Merz, Joachim
21
Schewe, Gerhard
20
Paic, Peter
19
Wagner, Joachim
19
Weber, Jürgen
19
Kreutzer, Ralf T.
18
Schefczyk, Michael
18
Schmidt, Christoph M.
18
Simon, Hermann
18
Hauschildt, Jürgen
17
Jin, Yan
17
Krystek, Ulrich
17
Cantner, Uwe
16
Rüsen, Tom A.
16
Sellnow, Timothy L.
16
Vrontis, Demetris
16
Völckner, Franziska
16
Burmann, Christoph
15
Fritsch, Michael
15
Keuper, Frank
15
Kock, Alexander
15
Krcmar, Helmut
15
Meckl, Reinhard
15
Portisch, Wolfgang
15
Albach, Horst
14
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Corporate communications : an international journal
6
Corporate Communications: An International Journal
3
International journal of business communication : IJBC ; a publication of the Association of Business Communication
2
Journal of marketing channels : ... distribution systems, strategy, and management
2
Public Relations
2
The handbook of crisis communication
2
Advancing crisis communication effectiveness : integrating public relations scholarship with practice
1
Journal of marketing communications
1
Social media and crisis communication
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ECONIS (ZBW)
17
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3
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1
Breaking the sound of silence : explication in the use of strategic silence in crisis communication
Pang, Augustine
;
Jin, Yan
;
Seo, Youngji
;
Choi, Sung In
; …
- In:
International journal of business communication : IJBC …
59
(
2022
)
2
,
pp. 219-241
Persistent link: https://www.econbiz.de/10013256520
Saved in:
2
Product safety failure and restoring reputation across markets : Fonterra's management of the 2013 bacterial contamination crisis
Pang, Augustine
- In:
Journal of marketing channels : ... distribution …
24
(
2017
)
3/4
,
pp. 136-152
Persistent link: https://www.econbiz.de/10011800793
Saved in:
3
Contingency theory of strategic conflict management : directions for the practice of crisis communication from a decade of theory development, discovery, and dialogue
Pang, Augustine
;
Jin, Yan
;
Cameron, Glen T.
- In:
The handbook of crisis communication
,
(pp. 527-549)
.
2010
Persistent link: https://www.econbiz.de/10003929439
Saved in:
4
Future directions of crisis communication research : emotions in crisis; the next frontier
Jin, Yan
;
Pang, Augustine
- In:
The handbook of crisis communication
,
(pp. 677-682)
.
2010
Persistent link: https://www.econbiz.de/10003929455
Saved in:
5
The role of emotions in crisis responses : inaugural test of the integratet crisis mapping (ICM) model
Jin, Yan
;
Pang, Augustine
;
Cameron, Glen T.
- In:
Corporate communications : an international journal
15
(
2010
)
4
,
pp. 428-452
Persistent link: https://www.econbiz.de/10008737840
Saved in:
6
New media : a new medium in escalating crises?
Mei, Joanna Siah Ann
;
Bansal, Namrata
;
Pang, Augustine
- In:
Corporate communications : an international journal
15
(
2010
)
2
,
pp. 143-155
Persistent link: https://www.econbiz.de/10003981728
Saved in:
7
Communicating crisis : how culture influences image repair in Western and Asian governments
Low, Yvonne Siew-yoong
;
Varughese, Jeni
;
Pang, Augustine
- In:
Corporate communications : an international journal
16
(
2011
)
3
,
pp. 218-242
Persistent link: https://www.econbiz.de/10009304698
Saved in:
8
Towards a crisis pre-emptive image management model
Pang, Augustine
- In:
Corporate communications : an international journal
17
(
2012
)
3
,
pp. 358-378
Persistent link: https://www.econbiz.de/10009621646
Saved in:
9
Negotiating crisis in the social media environment : evolution of crises online, gaining credibility offline
Pang, Augustine
;
Nasrath Begam, Abdul Hassan
;
Chong, …
- In:
Corporate communications : an international journal
19
(
2014
)
1
,
pp. 96-118
Persistent link: https://www.econbiz.de/10010250504
Saved in:
10
Examining the Chinese approach to crisis management : cover-ups, saving face, and taking the "upper level line"
Ye, Lan
;
Pang, Augustine
- In:
Journal of marketing channels : ... distribution …
18
(
2011
)
4
,
pp. 247-278
Persistent link: https://www.econbiz.de/10009404821
Saved in:
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