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Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena; Pettersen, Jostein; Elg, Mattias; … - In: International journal of quality and service sciences 2 (2010) 2, pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
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Co-creation and learning in health-care service development
Elg, Mattias; Engström, Jon; Witell, Lars; Poksinska, … - In: Journal of service management 23 (2012) 3, pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
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Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias; Witell, Lars; Poksinska, Bozena; … - In: International journal of quality and service sciences 3 (2011) 2, pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
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Co-creation and learning in health-care service development
Elg, Mattias; Engström, Jon; Witell, Lars; Poksinska, … - In: Journal of service management 23 (2012) 3, pp. 328-344
Persistent link: https://www.econbiz.de/10009991454
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The role of customers in the development of public organizations
Engström, Jon; Elg, Mattias; Poksinska, Bozena; … - In: Sustainable development in organizations : studies on …, (pp. 93-108). 2015
Persistent link: https://www.econbiz.de/10011735633
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Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena; Pettersen, Jostein; Elg, Mattias; … - In: International journal of quality and service sciences 2 (2010) 2, pp. 206-216
Persistent link: https://www.econbiz.de/10009890268
Cover Image
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias; Witell, Lars; Poksinska, Bozena; … - In: International journal of quality and service sciences 3 (2011) 2, pp. 128-145
Persistent link: https://www.econbiz.de/10009890292