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Quantitative comparison of service quality and recoverability measures
Qin, Hong; Prybutok, Victor R.; Zhou, Jun - In: International journal of services and standards 7 (2011) 2, pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
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Quantitative analysis of global software piracy : 2003 through 2010
Yang, Zhaojun; Zhou, Jun; Qin, Hong; Koong, Kai S. - In: International journal of business and systems research 7 (2013) 1, pp. 81-100
Persistent link: https://www.econbiz.de/10009742990
Cover Image
Quantitative analysis of global software piracy : 2003 through 2010
Yang, Zhaojun; Zhou, Jun; Qin, Hong; Koong, Kai S. - In: International journal of business and systems research 7 (2013) 1, pp. 81-100
Persistent link: https://www.econbiz.de/10010146581
Cover Image
Quantitative comparison of service quality and recoverability measures
Qin, Hong; Prybutok, Victor R.; Zhou, Jun - In: International journal of services and standards 7 (2011) 2, pp. 138-154
Persistent link: https://www.econbiz.de/10009867383