Ambulance diversion (AD) is used by emergency departments (EDs) to relieve congestion by requesting ambulances to bypass the ED and transport patients to another facility. We study optimal AD control policies using a Markov Decision Process (MDP) formulation that minimizes the average time that...

Purpose: This paper aims to propose an alternate, efficient and scalable modeling framework to simulate large-scale bike-sharing systems using discrete-event simulation. This study uses this model to evaluate several initial bike inventory policies inspired by the operation of the bike-sharing...

COVID-19 has taken most companies by surprise, forcing many of them to suspend activities. Grocery retail companies have had the option to continue since they are considered an essential activity. However, they were conditioned to new operating guidelines during the pandemic. A home delivery...

An institutional accreditation represents an opportunity for business schools to demonstrate the quality of its programs, increasing its prestige and its national and international visibility. In this paper, we study the relationship between the research environment in Mexican business schools...