Purpose – The paper seeks to explain the need for inclusion of a segment on criteria for decision quality in management and leadership education and in management development programs. Design/methodology/approach – The paper provides a conceptual base for the use of criteria to achieve...

To take advantage of the opportunities, and to effectively face the challenges, which the future will present, managers need to enhance their competence for making leadership decisions. These decisions affect all issues in strategy formulation, and implementation, for organizations and...

Purpose – The purpose of this paper is to show how focus on decisions can enhance management education and especially those aspects that pertain to their impact on stakeholders. Design/methodology/approach – The paper reports on use of the model in public and private organizations. Findings...

It is not widely understood how much society, even the world, loses because managers are not sufficiently competent. Part of the reason for the problem is that managers are not adequately aware of the importance, the implications, and the scope, of the “leadership” issues that should enter...

This paper presents an eight‐questions model for leadership and management decisions. The eight questions provide a comprehensive and integrated system that can help managers become more competent as managers, and as leaders, by bringing more thoroughly considered decisions. They are based on...

Purpose – To provide an explanation of an approach to education and development for leadership in organizations, as distinct from education about leadership. Design/methodology/approach – The paper refers to leadership in private as well as public organizations and organizational units, to...

Purpose – The purpose of this paper is to examine organizational justice, decision making, and the unintended consequences of cognitive biases and errors. Managers, and other leaders, are often subject to simple, but serious, biases and errors when making important organizational decisions....

Purpose – The author has the objective of demonstrating how decision‐making conversations that are not guided by a process can lead to misunderstandings, wasted time, and a lack of results. These undisciplined exchanges will be contrasted with communications between and among people who use...