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TRIZ and the Kano model : proposing an integrated approach for improving product quality according to customer needs
Shahin, Arash; Abedi, Saeed; Ranjbar, Mohammad Javad; … - In: International journal of productivity and quality … 20 (2017) 3, pp. 392-404
Persistent link: https://www.econbiz.de/10011751097
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The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi; Shahin, Arash; Parkouhi, Sahar … - In: The TQM journal : the international review of … 34 (2022) 1, pp. 125-144
Persistent link: https://www.econbiz.de/10012884581
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Quality mining : a new approach for managing service quality
Khamoushpour, Behnam; Aboumasoudi, Abbas Sheikh; … - In: International journal of productivity and quality … 37 (2022) 2, pp. 226-245
Persistent link: https://www.econbiz.de/10013448945
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Optimising the costs of quality combination in the product life cycle by Taguchi design of experiments
Janatyan, Nassibeh; Shahin, Arash; Khodaparastan, Mahya - In: International journal of productivity and quality … 39 (2023) 1, pp. 20-41
Persistent link: https://www.econbiz.de/10014313590
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The relationship between quality and productivity : a new perspective
Shahin, Arash - In: International journal of productivity and quality … 3 (2008) 2, pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
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Comparison of organisational excellence based on the model of Peters and Waterman with case study in the steel industry
Forouzan, Batul; Attafar, Ali; Shahin, Arash - In: International journal of procurement management 7 (2014) 4, pp. 450-472
Persistent link: https://www.econbiz.de/10011279823
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Service quality gaps & Six Sigma
Dehghan, Ali; Shahin, Arash; Zenouzi, Bahman - In: Journal of management research 4 (2012) 1, pp. 1-11
Persistent link: https://www.econbiz.de/10009725902
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Prioritising enablers of EFQM based on manager performance : an integration of 360° evaluation and house of quality (HoQ)
Shahin, Arash; Rabbanimehr, Maedeh - In: International journal of procurement management 6 (2013) 3, pp. 329-349
Persistent link: https://www.econbiz.de/10009757527
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Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash; Isfahani, Noushin Ghofrani; Tabatabaei, … - In: International journal of applied management science 5 (2013) 3, pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
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Developing the Kano model by service quality robust design : an integrative approach
Shahin, Arash; Janatyan, Nasibeh - In: International journal of productivity and quality … 16 (2015) 4, pp. 373-389
Persistent link: https://www.econbiz.de/10011458749