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The role of QFD in capturing t...
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Quality management
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Shahin, Arash
Antony, Jiju
143
Bruhn, Manfred
88
Devadasan, S. R.
60
Svensson, Göran
53
Talib, Faisal
52
Dale, Barrie G.
47
Tuominen, Kari
47
Zairi, Mohamed
47
Homburg, Christian
46
Wagner, Stephan M.
44
Spiller, Achim
41
Kamiske, Gerd F.
40
Cheng, T. C. E.
39
Rahman, Zillur
38
Wildemann, Horst
38
Cudney, Elizabeth A.
37
Kleinaltenkamp, Michael
37
Sampaio, Paulo
37
Schiele, Holger
37
Töpfer, Armin
37
Zhao, Xiande
37
Platen, Eckhard
36
Garza-Reyes, Jose Arturo
35
Jochem, Roland
34
Zink, Klaus J.
34
Görg, Holger
33
Huo, Baofeng
33
Naudé, Peter
33
Schiefer, Gerhard W.
33
Wiele, Ton van der
32
Gunasekaran, Angappa
30
Ahlert, Dieter
29
Malmberg, Lasse
29
Tarí, Juan José
29
Choi, Thomas Y.
28
Eßig, Michael
28
Murugesh, R.
28
Weber, Jürgen
28
Gremyr, Ida
27
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International journal of productivity and quality management : IJPQM
10
International journal of process management and benchmarking : IJPMB
3
International journal of procurement management
3
International journal of quality & reliability management
3
Benchmarking : an international journal
2
The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
International journal of applied management science
1
International journal of business excellence
1
International journal of logistics systems and management
1
International journal of production research
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of productivity and performance management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
35
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1
The influence of the quality criteria on the quality cost of suppliers in SMEs
Masoudi, Ehsan
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2313-2333
Persistent link: https://www.econbiz.de/10013371212
Saved in:
2
Benchmarking
of organisation's manager performance applying with AE3Q
Rabbanimehr, Maedeh
;
Shahin, Arash
- In:
International journal of business excellence
7
(
2014
)
6
,
pp. 700-723
Persistent link: https://www.econbiz.de/10011297057
Saved in:
3
The relationship between quality and productivity : a new perspective
Shahin, Arash
- In:
International journal of productivity and quality …
3
(
2008
)
2
,
pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
Saved in:
4
Comparison of organisational excellence based on the model of Peters and Waterman with case study in the steel industry
Forouzan, Batul
;
Attafar, Ali
;
Shahin, Arash
- In:
International journal of procurement management
7
(
2014
)
4
,
pp. 450-472
Persistent link: https://www.econbiz.de/10011279823
Saved in:
5
Service quality gaps & Six Sigma
Dehghan, Ali
;
Shahin, Arash
;
Zenouzi, Bahman
- In:
Journal of management research
4
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009725902
Saved in:
6
Prioritising enablers of EFQM based on manager performance : an integration of 360° evaluation and house of quality (HoQ)
Shahin, Arash
;
Rabbanimehr, Maedeh
- In:
International journal of procurement management
6
(
2013
)
3
,
pp. 329-349
Persistent link: https://www.econbiz.de/10009757527
Saved in:
7
Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash
;
Isfahani, Noushin Ghofrani
;
Tabatabaei, …
- In:
International journal of applied management science
5
(
2013
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
Saved in:
8
Developing the Kano model by service quality robust design : an integrative approach
Shahin, Arash
;
Janatyan, Nasibeh
- In:
International journal of productivity and quality …
16
(
2015
)
4
,
pp. 373-389
Persistent link: https://www.econbiz.de/10011458749
Saved in:
9
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
10
EFQMQual : evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Shahin, Arash
;
Balouei Jamkhaneh, Hadi
;
Hosseini …
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 38-56
Persistent link: https://www.econbiz.de/10010417499
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