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~person:"Shahin, Arash"
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Factors affecting quality and...
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Quality management
32
Qualitätsmanagement
32
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
9
Kundenzufriedenheit
9
Performance measurement
9
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37
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Shahin, Arash
Antony, Jiju
138
Lee, Keun
79
Bruhn, Manfred
72
Lee, Jong-Wha
70
Park, Donghyun
67
Ringle, Christian M.
65
Heshmati, Almas
63
Devadasan, S. R.
60
Sarstedt, Marko
57
Noland, Marcus
55
Lee, Jungmin
52
Pak, Yŏng-chŏl
52
Rowley, Chris
52
Talib, Faisal
52
Dale, Barrie G.
46
Kim, U-chʾan
46
Hahn, Chin Hee
42
Tuominen, Kari
41
Kamiske, Gerd F.
40
Rahman, Zillur
40
Cudney, Elizabeth A.
39
Rhee, Changyong
38
Lee, Hongshik
36
Zink, Klaus J.
36
Jones, Randall Sidney
35
Wang, Yun-jong
35
Lee, Jeong-dong
34
Pyo, Hak-kil
34
Kim, So-yŏng
33
Viscusi, W. Kip
33
Chung, Chune Young
32
Garza-Reyes, Jose Arturo
32
Jochem, Roland
32
Kwak, Sŭng-yŏng
32
Lee, Soohyung
32
Ryu, Doojin
32
Sampaio, Paulo
32
Ahuja, Inderpreet Singh
31
Hair, Joseph F.
31
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International journal of productivity and quality management : IJPQM
11
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
Benchmarking : an international journal
2
International journal of procurement management
2
International journal of services and operations management
2
The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
International journal of applied management science
1
International journal of business excellence
1
International journal of business information systems : IJBIS
1
International journal of services and operations management : IJSOM
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of productivity and performance management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
37
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1
Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash
;
Isfahani, Noushin Ghofrani
;
Tabatabaei, …
- In:
International journal of applied management science
5
(
2013
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
Saved in:
2
CMMS software quality function deployment based on maintenance objectives : a framework for software selection process
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
; …
- In:
International journal of productivity and quality …
32
(
2021
)
4
,
pp. 413-439
Persistent link: https://www.econbiz.de/10012516462
Saved in:
3
Selecting maintenance strategy and policy based on key performance indicators using TOPSIS technique : with a case study in the steel industry
Shahin, Arash
;
Aminsabouri, Nahid
;
Kianfar, Kamran
- In:
International journal of services and operations …
40
(
2021
)
3
,
pp. 305-323
Persistent link: https://www.econbiz.de/10012800767
Saved in:
4
Optimum maintenance strategy : a case study in the mining industry
Shahin, Arash
;
Shirouyehzad, Hadi
;
Pourjavad, Ehsan
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 368-386
Persistent link: https://www.econbiz.de/10009574589
Saved in:
5
Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
Shahin, Arash
;
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
10
(
2012
)
4
,
pp. 464-483
Persistent link: https://www.econbiz.de/10009659797
Saved in:
6
Identifying and evaluating cognitive factors influencing the acceptance of mobile payment services
Shahin, Arash
;
Mahyari, Hamze Kazemi
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 210-227
Persistent link: https://www.econbiz.de/10012154630
Saved in:
7
Studying the influence of e-CRM on web-based brand personality : the case of Mellat Bank
Shahin, Arash
;
Gharibpoor, Mahshid
;
Teymouri, Shirin
; …
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 453-470
Persistent link: https://www.econbiz.de/10010231396
Saved in:
8
Developing the Kano model by service quality robust design : an integrative approach
Shahin, Arash
;
Janatyan, Nasibeh
- In:
International journal of productivity and quality …
16
(
2015
)
4
,
pp. 373-389
Persistent link: https://www.econbiz.de/10011458749
Saved in:
9
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
10
Proposing a two-criterion quality loss function using critical process capability indices : a case study in heart emergency services
Geramian, Arash
;
Shahin, Arash
;
Bandarrigian, Sara
; …
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
2
,
pp. 384-402
Persistent link: https://www.econbiz.de/10011626168
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