Pandey, Pallavi; Singh, Saumya; Pathak, Pramod - In: International Journal of Retail & Distribution Management 46 (2018) 11/12, pp. 1002-1025
Purpose: Research investigating turnover intention among frontline employees in the Indian retail industry is scarce. The purpose of this paper is to explore factors affecting withdrawal cognitions among front-end retail employees in India. Design/methodology/approach: Semi-structured...