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Gaining Trust Through Online Privacy Protection: Self-Regulation, Mandatory Standards, or Caveat Emptor

Tang, Zhulei; Hu, Yu Jeffrey; Smith, Michael D. - 2007

Trust is particularly important in online markets to facilitate the transfer of sensitive consumer information to online retailers. In electronic markets, various proposals have been made to facilitate these information transfers. We develop analytic models of hidden information to analyze the...

Persistent link: https://www.econbiz.de/10009441082

The Impact of Shopbot Use on Prices and Price Dispersion: Evidence from Online Book Retailing

Tang, Zhulei; Smith, Michael D.; Montgomery, Alan - 2007

The growth of Internet price search tools, notably shopbots, has reduced consumers’ search costs for price and some … examines the impact of changes in shopbot use over time on pricing behavior in the Internet book market. Using price data …

Persistent link: https://www.econbiz.de/10009441099

Frictionless Commerce? A Comparison of Internet and Conventional Retailers

Brynjolfsson, Erik; Smith, Michael D. - 2000

There have been many claims that the Internet represents a new nearly "frictionless market." Our research empirically … analyzes the characteristics of the Internet as a channel for two categories of homogeneous products-books and CDs. Using a … data set of over 8,500 price observations collected over a period of 15 months, we compare pricing behavior at 41 Internet …

Persistent link: https://www.econbiz.de/10009441259

Consumer Surplus in the Digital Economy: Estimating the Value of Increased Product Variety at Online Booksellers

Brynjolfsson, Erik; Yu (Jeffrey) Hu; Smith, Michael D. - In: Management Science 49 (2003) 11, pp. 1580-1596

product variety on the Internet is the ability of online retailers to catalog, recommend, and provide a large number of …

Persistent link: https://www.econbiz.de/10009208976

Frictionless Commerce? A Comparison of Internet and Conventional Retailers

Brynjolfsson, Erik; Smith, Michael D. - In: Management Science 46 (2000) 4, pp. 563-585

There have been many claims that the Internet represents a new nearly "frictionless market." Our research empirically … analyzes the characteristics of the Internet as a channel for two categories of homogeneous products---books and CDs. Using a … data set of over 8,500 price observations collected over a period of 15 months, we compare pricing behavior at 41 Internet …

Persistent link: https://www.econbiz.de/10009214535

Converting Pirates Without Cannibalizing Purchasers: The Impact of Digital Distribution on Physical Sales and Internet Piracy

Danaher, Brett; Dhanasobhon, Samita; Smith, Michael D.; … - In: Marketing Science 29 (2010) 6, pp. 1138-1151

The availability of digital channels for media distribution has raised many important questions for marketers, notably, whether digital distribution channels will cannibalize physical sales and whether legitimate digital distribution channels will dissuade consumers from using (illegitimate)...

Persistent link: https://www.econbiz.de/10008788051

Consumer decision-making at an Internet shopbot : brand still matters

Smith, Michael D.; Brynjolfsson, Erik - In: The journal of industrial economics 49 (2001) 4, pp. 541-558

Persistent link: https://www.econbiz.de/10001629650

Internet Exchanges for Used Digital Goods

Telang, Rahul; Smith, Michael D. - 2014

In spite of industry concerns, prior work has shown that Internet used book markets do not significantly cannibalize …

Persistent link: https://www.econbiz.de/10014047889

Piracy and Copyright Enforcement Mechanisms

Danaher, Brett; Smith, Michael D.; Telang, Rahul - 2013

Much debate exists around the impact that illegal file sharing may have on the creative industries. Similarly, opinions differ regarding whether the producers of artistic works should be forced to accept any weakening of intellectual property rights resulting from illegal file sharing, or if...

Persistent link: https://www.econbiz.de/10014157349

Consumer Decision-Making at an Internet Shopbot

Smith, Michael D.; Brynjolfsson, Erik - 2014

Internet shopbots compare prices and service levels at competing retailers, creating a laboratory for analyzing …

Persistent link: https://www.econbiz.de/10014123195