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Two-stage security screening strategies in the face of strategic applicants, congestions and screening errors
Song, Cen; Zhuang, Jun - 2017
Persistent link: https://www.econbiz.de/10011778500
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The adverse impact of flight delays on passenger satisfaction : an innovative prediction model utilizing wide & deep learning
Song, Cen; Ma, Xiaoqian; Ardizzone, Catherine; Zhuang, Jun - In: Journal of air transport management : a new … 114 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10014462421
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Analyzing passengers' emotions following flight delays : a 2011–2019 case study on SKYTRAX comments
Song, Cen; Guo, Jingquan; Zhuang, Jun - In: Journal of air transport management 89 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012383806