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Dienstleistungsqualität
2
Einzelhandel
2
Fuzzy sets
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Fuzzy-Set-Theorie
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Retail trade
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Service quality
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AHP approach
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FMICMAC#6556 retail
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fuzzy Matrice d'Impacts Croisés multiplication Appliquée á un Classement
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Sreekumar
Satpathy, Biswajit
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Mishra, Jibitesh
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Mohanty, Ashok
4
Muniapan, Balakrishnan
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Mohanty, Ashok Kumar
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Roy, Supriyo
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Tripathy, Biswajit
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Dass, Mohan
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Gopalan, Rema
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Obaidullah, M.
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Pattanayak, Santosh Kumar
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Sahoo, Dr. Saroj Kumar
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Sahoo, Sandhya Rani
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., Sreekumar
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Balakrishnan Muniapan
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Budhwani, Neha
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Chakravarty, Sanchita
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Dash, Sanjit Kumar
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Ghosh, Barun
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Pati, Subash Chandra
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Benchmarking : an international journal ; BIJ
1
International journal of business performance management
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ECONIS (ZBW)
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Evaluation of retail service quality : a fuzzy AHP approach
Gopalam, Rema
;
Sreekumar
;
Satpathy, Biswajit
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
6
,
pp. 1058-1080
Persistent link: https://www.econbiz.de/10011406578
Saved in:
2
Evaluating the Indian retail service quality enablers using interpretive structural modelling
Gopalan, Rema
;
Sreekumar
;
Satpathy, Biswajit
- In:
International journal of business performance management
17
(
2016
)
4
,
pp. 365-393
Persistent link: https://www.econbiz.de/10011658886
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