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A study of total quality management and supply chain management practices

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: The international journal of productivity and … 60 (2011) 3, pp. 268-288

Persistent link: https://www.econbiz.de/10009159478

An Exploratory Study of Total Quality Management Practices in Service Industries

Talib, Faisal; Rahman, Zillur - 2016

Total Quality Management (TQM) is an approach for continuously improving the quality of goods and services delivered through the participation at all levels and function of the organization. TQM also requires continuous improvement not only in products or services but also at all operational and...

Persistent link: https://www.econbiz.de/10014129565

A Study of Total Quality Management and Supply Chain Management Practices

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - 2016

service levels and, hence, business performance. Originality/value – Much of the literature on TQM practices and SCM practices …

Persistent link: https://www.econbiz.de/10014129757

Studying the impact of total quality management in service industries

Talib, Faisal; Rahman, Zillur - In: International journal of productivity and quality … 6 (2010) 2, pp. 249-268

Persistent link: https://www.econbiz.de/10008646944

Critical success factors of TQM in service organizations : a proposed model

Talib, Faisal; Rahman, Zillur - In: Services marketing quarterly 31 (2010) 3, pp. 363-380

Persistent link: https://www.econbiz.de/10008648755

Core quality and associated supportive quality parameters : a conceptual quality frame work in healthcare establishment

Azam, Mohammad; Rahman, Zillur; Talib, Faisal - In: International journal of business excellence 5 (2012) 3, pp. 238-277

Persistent link: https://www.econbiz.de/10009575937

Total quality management in service sector : a literature review

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: International journal of business innovation and research 6 (2012) 3, pp. 259-301

Persistent link: https://www.econbiz.de/10009551662

Best practices of total quality management implementation in health care settings

Talib, Faisal; Rahman, Zillur; Azam, Mohammed - In: Health marketing quarterly 28 (2011) 3, pp. 232-252

Persistent link: https://www.econbiz.de/10009302883

An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: International journal of quality & reliability management 30 (2013) 3, pp. 280-318

Persistent link: https://www.econbiz.de/10009730003

Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1331-1351

Persistent link: https://www.econbiz.de/10009411422