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~person:"Teichert, Thorsten"
~subject:"Customer satisfaction"
~subject:"Data Mining"
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Teichert, Thorsten
Liu, Yong
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Tourism management : research, policies, practice
2
International journal of hospitality management
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ECONIS (ZBW)
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Big data for big insights : investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews
Liu, Yong
;
Teichert, Thorsten
;
Rossi, Matti
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 554-563
Persistent link: https://www.econbiz.de/10011643325
Saved in:
2
Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng
;
Teichert, Thorsten
;
Deng, Shengliang
;
Liu, Yong
; …
- In:
Tourism management : research, policies, practice
85
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
Saved in:
3
Optimizing service offerings using asymmetric impact-sentiment-performance analysis
Hu, Feng
;
Li, Hongxiu
;
Liu, Yong
;
Teichert, Thorsten
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012293744
Saved in:
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