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Agent's quest for reputation and referrals from past and present customers as the agent's source of business

Tesfom, Goitom; Zerom, Dawit - In: International Journal of Services, Economics and Management 1 (2009) 3, pp. 250-266

This paper examines the relationship between real estate agent's quest for reputation and referrals from past and current customers as the agent's source of business. The research results suggest that there is a significant strong positive correlation between the agent's quest for reputation and...

Persistent link: https://www.econbiz.de/10005754617

Agent's quest for reputation and referrals from past and present customers as the agent's source of business

Tesfom, Goitom; Zerom, Dawit - In: International Journal of Services, Economics and Management 1 (2009) 3, pp. 250-266

Persistent link: https://www.econbiz.de/10008563951

Agent's quest for reputation and referrals from past and present customers as the agent's source of business

Tesfom, Goitom; Zerom, Dawit - In: International journal of services, economics and management 1 (2007/09) 3, pp. 250-266

Persistent link: https://www.econbiz.de/10009888526

Do perceptions of switching costs vary across customers' household purchase decision roles?

Tesfom, Goitom - In: Journal of global scholars of marketing science : … 32 (2022) 4, pp. 511-529

Persistent link: https://www.econbiz.de/10013415455

Do mobile phone service consumers in the US have media preference as their source of information on competing mobile phone service plans?

Tesfom, Goitom; Birch, Nancy J.; Culver, Jeffrey N. - In: Journal of promotion management : JPM 24 (2018) 4, pp. 578-599

Persistent link: https://www.econbiz.de/10011979182

Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?

Tesfom, Goitom; Birch, Nancy J.; Culver, Jeffrey N. - In: International journal of technology marketing : IJTMkt 14 (2020) 1, pp. 22-46

Persistent link: https://www.econbiz.de/10012179157

Mobile phone service providers shift to no-contract plans : implications on customer retention

Tesfom, Goitom; Birch, Nancy J.; Culver, Jeffrey N. - In: Services marketing quarterly 39 (2018) 2, pp. 92-107

Persistent link: https://www.econbiz.de/10011859502

Perceptions of real estate agents on the role of professional training in ethical decision making

Tesfom, Goitom; Birch, Nancy J.; Tessema, Mussie T. - In: International journal of business governance & ethics : … 8 (2013) 4, pp. 348-375

Persistent link: https://www.econbiz.de/10010389072

Immigrant entrepreneurs challenging conventional wisdom : the adherence to immigrant networks plays a minor role in business success

Tesfom, Goitom; Lutz, Clemens - In: International journal of entrepreneurship and small business 8 (2009) 2, pp. 241-258

Persistent link: https://www.econbiz.de/10003883885

Do they buy for their dogs the way they buy for themselves?

Tesfom, Goitom; Birch, Nancy J. - In: Psychology & marketing 27 (2010) 9, pp. 898-912

Persistent link: https://www.econbiz.de/10008652657