The purpose of this study was to identify the effect of product quality, service quality and price on consumer satisfaction of 2019 Office Administration Education students at the Jakarta State University on the Shopee application. The sampling technique used was purposive sampling technique...

In the industrial era 4.0, globalization has become an important factor in the life of the state. Every country must experience globalization towards existing developments and progress and the impact of this globalization has been seen clearly, namely the development of national markets that...

Having loyal customers is a dream for every company. Customer loyalty is an advantage for the company, so companies will try to get loyalty from their customers. For online stores, it is important to pay attention to the quality of service, product quality, and prices offered to be able to...

The purpose of this study was to determine the effect of trust, security, and service quality on online purchasing decisions for students of the Faculty of Economics, State University of Jakarta. The population that includes this research are students of the Faculty of Economics, the State...

This study aims to examine: 1) The effect of prices on customer satisfaction; 2) Effect of service quality on customer satisfaction; 3) The effect of customer value on customer satisfaction; 4) The effect of brand image on customer satisfaction; 5) Effect of price, service quality, customer...

This study discusses the effect of advertising, price, and service quality on purchasing decisions on the Shopee application at the State University of Jakarta using quantitative research methods. The purpose of this study was to find out whether there was a positive influence between...

This study aims to determine how the effect of price, brand trust, and service quality on product purchasing decisions in E-commerce JD.ID. This research was conducted for three months starting from September 2020 to December 2020. The method used in this study was a survey with a quantitative...

This study aims to determine whether there is an influence between Service Quality, Customer Satisfaction, Price, and Word of Mouth on Repurchase Interest in Drugstore.This research was conducted for one month from December 2018 to January 2018. The research method used was a survey method with...

When the United States withdrew from the Paris Climate Agreement, 100 private corporations reaffirmed their commitment to fighting climate change. While governments are often tasked with facing climate change, many major private institutions are taking steps to significantly reduce carbon...

This study aims to determine the effect of service quality, product quality, and purchase decisions on go-food customer loyalty. This research was conducted using questionnaire data collection techniques via google formular. While the population in this study amounted to 100 respondents who were...